01
Club connects their own Viva.com account
During onboarding, you create or connect your Viva.com merchant account. This is your account — you own it, you control it.
Payments
Direct payments, powered by Viva.com
Courtio never holds or touches your money. Payments flow directly from players to your own Viva.com merchant account.
How payments work
02
Player books and pays in the app
When a player books a court or joins a match, they pay securely through Viva.com's Smart Checkout — cards, Apple Pay, or other methods available in your country. Their card is saved securely by Viva, so future bookings are charged automatically about 13 hours after the game ends — no more chasing players for money.
03
Money goes directly to your Viva.com account
The payment is processed by Viva.com and deposited into your own merchant account. Courtio never receives or holds the funds.
Viva.com pays out to your bank
Viva.com transfers the funds to your bank account on the schedule you choose. You manage everything from your Viva.com dashboard.
What this means for you
Full control
Your Viva.com account, your dashboard, your bank details. Courtio can't access or modify your payouts.
Full transparency
See every transaction, fee, and payout in your Viva.com dashboard. Nothing is hidden.
Fast payouts
Viva.com deposits to your bank automatically. No waiting for Courtio to release funds — because we never hold them.
Automatic post-match charging
Players' cards are saved securely at their first payment. Anyone who still owes for a booking is charged automatically about 13 hours after it ends.
Transparent pricing
Players see the exact court price before paying — no surprises.
Easy refunds
Cancel a booking? Refund it with one click from the backoffice — the money goes straight back to the player's card.
Want to see how payments work for your club?
Get a demo